Education
Level 3 (ILM) Diploma in Management 3 in Education (Combined Qualification)

The ILM Level 3 Diploma in Management (Combined Qualification) is ideal for individuals looking to take their first step into line management and for those who already have some management responsibilities. This combined knowledge and competency based qualification will build and develop new skills to enhance their management career. The qualification also forms part of the ILM Level 3 Management Apprenticeship.
Qualification Structure
To achieve a Level 3 Diploma in Management (Combined Qualification), learners must complete a minimum of 55 credits.
- Two hours induction
- At least seven hours tutorial support
- Five mandatory units (31 credits)
- Minimum of 17 credits from Group
- Maximum of 7 credits from Group 2
- A minimum of 41 credits at Level 3 or above.
Learner Entry Requirements
Learners must have the opportunity to undertake the activities of a Team Leader/Supervisor to enable them to fulfil the requirements of this qualification.
Progression Routes
This qualification will provide progression opportunities to other qualifications such as:
- ILM Level 4 NVQ Diploma in Management
- ILM Level 4 Award, Certificate or Diploma in Leadership and Management
- ILM Level 5 NVQ Diploma in Management.
Assessment
- Portfolio – evidence across one or more units.
- Unit Assignment – structured evidence for a single unit.
Mandatory
Reference |
Unit title |
Level |
CV* |
GLH** |
8621-300 |
Manage Personal and Professional Development |
3 |
3 |
12 |
8621-301 |
Manage Team Performance |
3 |
4 |
21 |
8621-302 |
Principles of Leadership and Management |
3 |
8 |
50 |
8621-303 |
Principles of People Management |
3 |
6 |
34 |
8621-304 |
Principles of Business |
3 |
10 |
74 |
*Credit value **Guided learning hours
Group 1
Reference |
Unit title |
Level |
CV* |
GLH** |
8621-305 |
Promote Equality, Diversity and Inclusion in the Workplace |
3 |
3 |
15 |
8621-306 |
Manage Individuals’ Performance |
3 |
4 |
20 |
8621-307 |
Manage Individuals’ Development in the Workplace |
3 |
3 |
10 |
8621-308 |
Chair and Lead Meetings |
3 |
3 |
10 |
8621-309 |
Encourage Innovation |
3 |
4 |
14 |
8621-310 |
Manage Conflict within a Team |
3 |
5 |
25 |
8621-311 |
Procure Products and/or Services |
3 |
5 |
35 |
8621-312 |
Implement Change |
3 |
5 |
28 |
8621-313 |
Implement and Maintain Business Continuity Plans and Processes |
3 |
4 |
25 |
8621-314 |
Collaborate with other Departments |
3 |
3 |
14 |
8621-315 |
Support Remote or Virtual Teams |
3 |
4 |
18 |
8621-316 |
Participate in a Project |
3 |
3 |
19 |
8621-403 |
Develop and Maintain Professional Networks |
4 |
3 |
15 |
8621-401 |
Develop and Implement an Operational Plan |
4 |
5 |
24 |
8621-404 |
Encourage Learning and Development |
4 |
3 |
16 |
8621-406 |
Discipline and Grievance Management |
4 |
3 |
26 |
8621-402 |
Develop Working Relationships with Stakeholders |
4 |
4 |
20 |
8621-408 |
Manage Physical Resources |
4 |
4 |
26 |
8621-409 |
Manage the Impact of Work Activities on the Environment |
4 |
4 |
30 |
8621-410 |
Prepare for and Support Quality Audits |
4 |
3 |
17 |
8621-411 |
Conduct Quality Audits |
4 |
3 |
21 |
8621-412 |
Manage a Budget |
4 |
4 |
26 |
Group 1 continued
Reference |
Unit title |
Level |
CV* |
GLH** |
8621-413 |
Manage a Project |
4 |
7 |
38 |
8621-414 |
Manage Business Risk |
4 |
6 |
27 |
8621-415 |
Manage Knowledge in an Organisation |
4 |
5 |
34 |
8621-416 |
Recruitment, Selection and Induction Practice |
4 |
6 |
33 |
8621-417 |
Manage Redundancy and Redeployment |
4 |
6 |
39 |
*Credit value **Guided learning hours
Group 2
Reference |
Unit title |
Level |
CV* |
GLH** |
8621-215 |
Buddy a Colleague to Develop Their Skills |
2 |
3 |
19 |
8621-317 |
Contribute to the Improvement of Business Performance |
3 |
6 |
33 |
8621-318 |
Negotiate in a Business Environment |
3 |
4 |
18 |
8621-319 |
Develop a Presentation |
3 |
3 |
11 |
8621-320 |
Deliver a Presentation |
3 |
3 |
17 |
8621-321 |
Contribute to the Development and Implementation of an Information System |
3 |
6 |
21 |
8621-322 |
Resolve Customers’ Problems |
3 |
4 |
19 |
8621-323 |
Resolve Customers’ Complaints |
3 |
4 |
22 |
8621-324 |
Gather, Analyse and Interpret Customer Feedback |
3 |
5 |
24 |
8621-211 |
Employee Rights and Responsibilities |
2 |
2 |
16 |
8621-208 |
Health and Safety Procedures in the Workplace |
2 |
2 |
16 |
8621-421 |
Manage Events |
4 |
6 |
49 |
8621-423 |
Review the Quality of Customer Service |
4 |
4 |
20 |
*Credit value **Guided learning hours