Occupation:IT Technician / Telecommunications
Sector:Computers and IT
The duties of an apprentice ICT Technician:
Resolve basic problems associated with operating systems, networks, software, hardware, printers etc around the school
Record support requests, outcomes and time taken in the support log
Maintain the school mobile devices, installing apps, organise laptop trolleys etc
Undergo any training linked to the development of ICT across the school
To liaise with schools contracted ICT support service
Support the Pupils by:
Ensuring that, as far as possible, pupils are not exposed to inappropriate materials on the internet
Working with staff, parents and pupils to promote safe use of ICT equipment and sites at school and at home
Support in the identification of software and hardware that can aid children with specific educational needs
Maintaining Alternative Augmentative Communication devices e.g. adding vocabulary, updating system etc in collaboration with Speech and Language Therapist
Support the Teachers by:
Preparing hall and classrooms for ICT activities as appropriate
Delivering mobile devices to classrooms in accordance with the timetable
Supporting teachers in planning and preparation and production of ICT based resources
Support the School by:
Being aware of and following all school policies and procedures, in particular policies relating to the use of ICT equipment and sites
Contribute to maintenance of the school web site and ensuring that information is accessible and up to date
Working with ICT staff to support delivery of the ICT action plan linked to required investment to ensure that ICT equipment meets the needs of the curriculum
Maintenance of resources:
Ensure mobile devices are put on charge and securely stored overnight
Ensure that ICT equipment is put away appropriately and in working order
Ensure the photocopiers are well stocked and in good working order
Ensure computers are in good working order
The Apprenticeship includes both on-the- job learning and off-the-job training which leads to nationally recognised qualifications.
Preferred Learning Provider
COLEG LLANDRILLO (WBL)
Learning Provider Course
IT User Skills ECDL Extra ITQ Level 2 Certificate (BCS) 50062426
Desirable personal qualities
– An eagerness to learn.
– Reliable and good time keeping.
– Good organisational skills.
– Strong communication skills.
– A background / interest in ICT devices and uses.
– Basic knowledge of ICT systems.
– Understand the safeguarding and behaviour policy and their role within these policies.
– Smart appearance.
– Professional attitude.
– A level of maturity with working in a school environment will be required.
– Ambitious and hard working.
– Desire to be a positive role model to young people.
2 GCSE at C or equivalent
English at C or equivalent
Maths at C or equivalent
Welsh Language Requirements
Welsh Spoken Skills: No.
Welsh Written Skills: No.