Ysgol Bro Gwaun – Student Support and Restorative Officer Apprentice


Location: Heol Dyfed, Fishguard SA65 9DR

Subject: Apprenticeship

Hours: 33 hours per week

Contract: Fixed Term (16 months)

Salary Type: Monthly

Salary: £8 Per hour (For the first 12 months, then increased to national minimum age wage, for 4 months)

Start date: 05/09/2022


To provide an effective and flexible approach to supporting learner wellbeing in line with school protocols and procedures.

Undertake a recognised/relevant qualification such as City and Guilds NVQ Level 3 specialist support for teaching and learning in schools apprenticeship course. Three hours per week will be allocated in school time to support the completion of any module work towards their apprenticeship course.

The successful candidate would be expected to start in September and monitor pupil wellbeing and undertake intervention work with individuals and small groups to improve conduct, resilience and attendance.

This will involve working with children whose behaviour and disaffection have a significant impact on their attainment.

They will therefore support the ethos of the school, and improve pupil progress and achievement by helping to minimise barriers to learning and maximise pupil participation.

The ideal candidate should be able to offer excellent communication and personable skills whilst being flexible to adapt to the many different facets of the role.


  • To provide an effective, flexible and adaptable response to the individual needs of students
  • To provide one to one support to individual learners as necessary
  • To meet with individuals, listen to students, offer advice, support and monitor where necessary
  • To support the efficient running of the school’s Restorative Room –the alternative to fixed term exclusion on a one to one or very small group basis as and when required.
  • To support the school in its restorative approaches to maintaining high levels of behaviour for learning.
  • To establish and maintain links with other relevant members of the school’s wellbeing and achievement team.
  • To work closely with The School Inclusion Officer and Deputy Headteacher to familiarise yourself with the support systems within the school and external agencies.
  • To be involved in offering support to students about welfare issues which will include emotional issues and personal problems.
  • To be responsible for developing resources relating to student wellbeing and liaise with colleagues regarding their distribution.

Person specification:

Qualifications & experience:

  • Undertake a recognised/relevant qualification such as City and Guilds NVQ Level 3 specialist support for teaching and learning in schools.
  • Should be able to demonstrate a reasonable standard of education with proficiency in literacy and numeracy to a GCSE C grade level in English and Maths or above.
  • All applicants should also have experience of working with or caring for children of relevant age in either a paid, voluntary or domestic environment and will need to be able to show an interest in children’s development and a wide range of issues concerning their education and welfare.
  • An ability to relate well to both children and adults.
  • The ability to conduct themselves in a professional manner at all times.

Desirable personal qualities:

  • Experience and Job-Related Aptitudes
  • Experience in working with young people in an education setting
  • Understanding of Restorative Justice approaches and strategies
  • Experience in positive behaviour management approaches
  • Ability to engage and motivate learners
  • A genuine commitment to improving life chances for young people
  • Professional integrity and high expectations
  • Willingness to work hard and go the extra mile for young people
  • Warmth, sensitivity and a good sense of humour
  • Excellent interpersonal skills with the ability to work with a wide range of people including parents, students, school staff and professionals outside of the school setting
  • Experience in Emotional Literacy strategies
  • An understanding of BESd support strategies
  • An understanding of ASD support strategies
  • Specific qualifications in the field of emotional literacy support or emotions coaching.
  • Appropriate knowledge of general first aid.
  • Basic understanding and use of technology i.e. computer, video, photocopier.
  • Evidence of working constructively as part of a team, understanding classroom roles and responsibilities and your own position within these.
  • The ability to speak Welsh is highly desirable.



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