Pembrokeshire Learning Centre Neyland – ICT Support Apprentice

Job Description

ICT Support Apprentice

30 hours per week

£144.30 per week

The post holder is required to carry out duties of an apprentice ICT Technician; to support with the maintenance of the school’s ICT resource for safe, effective use by pupils and staff.

● Resolve basic problems associated with operating systems, networks, software, hardware, printers etc around the school

● Record support requests, outcomes and time taken in the support log

● Maintain the school mobile devices, installing apps, organise laptop trolleys etc

● Undergo any training linked to the development of ICT across the school

● To liaise with schools contracted ICT support service

Support the Pupils by:

● Ensuring that, as far as possible, pupils are not exposed to inappropriate materials on the internet

● Working with staff, parents and pupils to promote safe use of ICT equipment and sites at school and at home

● Support in the identification of software and hardware that can aid children with Additional Learning Needs

● Maintaining Alternative Augmentative Communication devices e.g. adding vocabulary, updating system etc in collaboration with Speech and Language Therapist

Support the Teachers by:

● Preparing hall and classrooms for ICT activities as appropriate

● Delivering mobile devices to classrooms in accordance with the timetable

● Supporting teachers in planning and preparation and production of ICT based resources and lessons

Support the School by:

● Being aware of and following all school policies and procedures, in particular policies relating to the use of ICT equipment and sites

● Contribute to maintenance of the school website and ensuring that information is accessible and up to date

● Working with ICT staff to support delivery of the ICT action plan linked to required investment to ensure that ICT equipment meets the needs of the curriculum

Maintenance of resources:

● Ensure mobile devices are put on charge and securely stored overnight

● Ensure that ICT equipment is put away appropriately and in working order

● Ensure the photocopiers are well stocked and in good working order

● Ensure computers are in good working order

Desirable personal qualities:

● An eagerness to learn new skills

● A passion for working with young people with additional learning needs

● Reliable and good time keeping

● Good organisational skills.

● Strong communication skills.

● A background / interest in ICT devices and uses

● Basic knowledge of ICT systems

● Understand the safeguarding and behaviour policy and their role within these policies

● Smart appearance

● Professional attitude and regard for the need for confidentiality

● A level of maturity with working in a school environment will be required

● Ambitious and hard working

● Desire to be a positive role model to young people



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